What is a trial client?
Trial clients have signed up through our website and get a small amount of task time (usually 1 hour) for free to test us out before deciding to commit to a monthly plan. By doing a great job you have the power to turn a trial client into someone who gives you fantastic ongoing work.
These factors help turn trial clients into paid clients:
- The speed at which the task is completed.
- Excellent communication
- Good quality results
NOTE: It's free for the client but you will get paid for the work you do.
Why it's important to do a great job for trial clients
The best freelance Virtual Assistants offering their services through Time etc turn at least one out of every three trial clients into an ongoing, paying client by doing a great job during their free trial. If you don't achieve this we'll be unable to send any more trial clients your way, so you need to do a brilliant job from the start.
How do I accept a task from a trial client?
We select a small number of freelance virtual assistants who we think would be interested in each task. If you get an email saying that you have been selected you will need to Login to the portal and view the task details.
To accept you need to:
- Be confident that you can do what the client is asking
- Start working on the task as soon as possible
Does it go against me if I decline?
No - not at all. We only ask this so that we can make sure we're only sending you the tasks you're interested in.
What happens if the task cannot be finished in an hour
- We suggest that you do what you can in the time given
- We'd recommend sending the client everything you have been able to achieve in the time you had
- We would suggest advising the client how much longer you need to complete
If the client is impressed with their trial and decides to become a paid client then you can choose to work with them on an ongoing basis.
GOOD LUCK!