The freelance Virtual Assistant partners that we work with are very important to us. Always remember that our team are here to help with regards to any queries, issues or problems you are having.
Time etc support:
If you have a question regarding things such as: client communication, payments, a task you are working on, system issues (e.g. incorrectly logged timer), then please check out the FAQs in our help and support section.
If you cannot find what you are looking for in the FAQs then please raise a ticket in the help and support section by sending a message and a member of the Time etc team will come back to you as soon as possible.
Please do not answer any billing or account queries from clients - please forward them to us.
Never feel alone - make us your first port of call!