Clients come to you as a Virtual Assistant because they want to save time - allowing them to concentrate on what they love doing or the things that really need their attention.
Get the questions out of the way early
I've found from years of experience that I need to review tasks carefully before I complete them - and most importantly ask any questions about the task quickly, before I start work.
This is my process:
- Read the task description carefully
- Evaluate what other information I need to carry out the task
- Send all my questions in one quick message to the client
By reviewing the task and asking any questions before I start work I avoid unexpected delays during my work - which is bad for me because it delays my deadline and it's bad for building trust with my clients too.
Penni Pike, formerly assistant to Sir Richard Branson
