As a freelance Virtual Assistant, you have the right to appoint a substitute freelance Virtual Assistant at any time for any reason. This may be helpful if you're unable to work or if you have a change in your availability.
Provided they are based in your country and you have taken reasonable steps to verify both their identity and capability, it is not a requirement that we vet or approve your choice of substitute freelance Virtual Assistant.
Please note that if your chosen substitute virtual assistant fails to meet your normal standards of service, quality and responsiveness your client may instruct us to select an alternative solution.
If you are considering a substitution arrangement we recommend communicating with us about it - we can offer guidance, support and insight into this sort of arrangement.