Communication is really important for freelance Virtual Assistants - it can be the difference between winning the trust of a loyal client or not. We recommend providing regular updates as you work on tasks. 


We highly recommend that you do update your clients through the Time etc platform. Here are a few reasons why:

  • Sickness/holiday cover - If you are ever unable to offer your services it will enable us to assist you in finding a temporary replacement.
  • Protection - When you log all of your work and updates through Time etc you are protected in the event of a dispute raised by your client.
  • Guaranteed payment - A benefit of working through Time etc is that we guarantee to pay you any fees due from clients (whether or not they pay) - but we can only guarantee this if the work has been logged through the Time etc platform.