Clients who use freelance Virtual Assistants are, predictably, some of the busiest people around - so it can be common to not hear back from people.
We recommend sending a message:
- Sending a message through the portal
- Proactive suggestions can work well outlining ways you can support them 'I notice your blog hasn't been updated for a while, would you like me to write a post for you? Here are some suggested titles which fit with previous posts....'
We recommend calling the client:
- If you have their number then try giving them a call.
- For best results you could plan a structured conversation before you speak with them and allow them an opportunity to delegate easily to you over the phone.
If you still haven't heard back from your client a then we recommend following up repeatedly.