You can see when your client bills in the 'client' section on the portal.
This is when they purchase their hours for the month.
The client's bill date does not have any affect on when you will be paid.
Please note: You do not need to handle billing queries from your clients - we are here to respond to them. Please ask your clients to direct their billing queries to us at happiness@timeetc.com
Please see here for more information about fees and invoices.