Working With Your Clients and Client Information

All you need to know about your clients

Do my client hours roll over?
Please ask your client to email happiness@timeetc.com with any billing queries.
Fri, 24 Feb, 2017 at 4:51 PM
Where can I store client information safely?
Where can I store client information safely? There is a section in the portal labelled 'My clients' which is where you can store any useful informa...
Fri, 24 Feb, 2017 at 4:52 PM
How do I communicate with my clients?
As a freelance Virtual Assistant you should communicate with your client in whatever way works best for both of you.  For example, if the client prefer...
Fri, 24 Feb, 2017 at 4:54 PM
I don't want to work with my client anymore, what should I do?
Firstly, don't worry - we're here to help! As a freelance Virtual Assistant we're very aware that situations can occur that means you may no...
Fri, 24 Feb, 2017 at 4:56 PM
Using slack with your clients
Slack is fast becoming the chosen way to communicate across businesses big and small worldwide. (If you've not heard of slack before, check out t...
Fri, 24 Feb, 2017 at 4:56 PM
Client wants to share their login details?
Your client may wish to share login information to websites they use to allow you to make updates or shop on their behalf, for example.   Rather than em...
Fri, 24 Feb, 2017 at 4:37 PM